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Reservation process
ExcellentSatisfactoryUnsatisfactory

Check-in Process
ExcellentSatisfactoryUnsatisfactory

Room Décor
ExcellentSatisfactoryUnsatisfactory

Sleep quality
ExcellentSatisfactoryUnsatisfactory

Breakfast
ExcellentSatisfactoryUnsatisfactory

Conference
ExcellentSatisfactoryUnsatisfactory

Facilities
ExcellentSatisfactoryUnsatisfactory

General cleanliness
ExcellentSatisfactoryUnsatisfactory

Check-out process
ExcellentSatisfactoryUnsatisfactory